FAQ

1. Payment

2. Ordering

3. Returns

3. Shipping / pickup

4. Delivery times

5. Complaints

6. Club fitting

 

1. Payment

Payment methods at Golf Guys

Golf Guys offers you the most common payment methods available within Europe. You can find all payment methods here.

 

2. Ordering

Ordering process

1) Create an account on the website www.golfguys.nl (useful for future orders!). You can create one here.

2) Choose your preferred items from all our products and add them to your shopping cart.

- Have you chosen the right products?

- Have you taken the delivery time (avg. 2-4 working days) into account?

3) Choose checkout

- Are there any special instructions or notes we should take into account?

4) Check your address and contact details

- Is the address correct?

- Are your contact details correct?

- Would you like to be kept informed about promotions, etc., via our newsletter?

5) Shipping / pickup

Netherlands, Belgium & Germany

Below an order value of €35, we charge €3.50 for small packages and €5.95 for large packages, which is added in the final step of the shopping cart.

Above an order value of €35, no extra costs are charged.

Would you like to pick up your order? Please contact our customer service for more information. You can reach customer service via our contact form.

 

3. Returns

For more information regarding returning your order, view the instructions here.

 

4. Delivery times

The average delivery time at Golf Guys is approx. 2-4 working days. Should the delivery time be longer, we will inform you about this with the product.

 

5. Complaints

Of course, it is possible that you are not satisfied or have a comment about our product, service, or delivery. In that case, we always ask you to contact our customer service. You can do that here. For more information about warranty, please look at our warranty policy.

 

6. Club fitting - Custom golf clubs & more!

Golf Guys is not just a webshop, certainly not! We also offer the option to have your golf clubs custom-made, re-gripped, or even to purchase complete sets with us. In our modern indoor driving range, we analyze your swing and determine together with you the best club, set, or swing for you. For more information, please contact our customer service.